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	<title>Comments on: the truth about zero fundraising costs</title>
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	<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/</link>
	<description>income solutions for non-profits</description>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-13290</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 15 Feb 2010 08:15:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-13290</guid>
		<description>@Pamela--the &quot;weird complexity,&quot; to use Peter Drury&#039;s phrase, of GIK maybe the most difficult to convey to a donor. Organizations will need to carefully deal with it. Are any of you aware of NPOs with active GIK programs who help their donors understand the leverage and implications provided by Gift In Kind donations?
st</description>
		<content:encoded><![CDATA[<p>@Pamela&#8211;the &#8220;weird complexity,&#8221; to use Peter Drury&#8217;s phrase, of GIK maybe the most difficult to convey to a donor. Organizations will need to carefully deal with it. Are any of you aware of NPOs with active GIK programs who help their donors understand the leverage and implications provided by Gift In Kind donations?<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-13289</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 15 Feb 2010 08:11:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-13289</guid>
		<description>@Nancy--thanks for bringing relationships in to the conversation. We&#039;re sure that if a donor has a real relationship with an NPO, then they want to know the whole story. And handled properly, fundraising expenses are logical and reasonable to informed donors.
st</description>
		<content:encoded><![CDATA[<p>@Nancy&#8211;thanks for bringing relationships in to the conversation. We&#8217;re sure that if a donor has a real relationship with an NPO, then they want to know the whole story. And handled properly, fundraising expenses are logical and reasonable to informed donors.<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-13288</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 15 Feb 2010 08:10:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-13288</guid>
		<description>@Peter--thanks for the reminder about the Starvation Cycle. There could be an entire series on the &quot;misleading complexities&quot; in fundraising (boy do I like the way you write). There&#039;s a ton of tricks and weirdnesses in the accounting.
Thanks for stopping by, you make us smarter.
st</description>
		<content:encoded><![CDATA[<p>@Peter&#8211;thanks for the reminder about the Starvation Cycle. There could be an entire series on the &#8220;misleading complexities&#8221; in fundraising (boy do I like the way you write). There&#8217;s a ton of tricks and weirdnesses in the accounting.<br />
Thanks for stopping by, you make us smarter.<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-13287</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 15 Feb 2010 08:06:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-13287</guid>
		<description>On the Nonprofit Starvation Cycle, find info here: http://www.ssireview.org/articles/entry/the_nonprofit_starvation_cycle/
st</description>
		<content:encoded><![CDATA[<p>On the Nonprofit Starvation Cycle, find info here: <a href="http://www.ssireview.org/articles/entry/the_nonprofit_starvation_cycle/" rel="nofollow">http://www.ssireview.org/articles/entry/the_nonprofit_starvation_cycle/</a><br />
st</p>
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		<title>By: Pamela Grow</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-12689</link>
		<dc:creator>Pamela Grow</dc:creator>
		<pubDate>Fri, 12 Feb 2010 17:52:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-12689</guid>
		<description>One thought, Nancy, would be to incorporate it directly into an individual organization&#039;s stewardship/communications plan.  Tell your donors that keeping them informed and raising money bears a price tag, that, despite in-kind gifts, operations require a price tag.</description>
		<content:encoded><![CDATA[<p>One thought, Nancy, would be to incorporate it directly into an individual organization&#8217;s stewardship/communications plan.  Tell your donors that keeping them informed and raising money bears a price tag, that, despite in-kind gifts, operations require a price tag.</p>
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		<title>By: Nancy Iannone</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-12583</link>
		<dc:creator>Nancy Iannone</dc:creator>
		<pubDate>Fri, 12 Feb 2010 04:06:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-12583</guid>
		<description>I too recognize the appeal of saying 100% of donations are going directly to the people who need them.  Like many of you, I worry about the trust relationship with the donor and reinforcing to donors that fundraising can be cost free.  &quot;The Nonprofit Starvation Cycle&quot; is an excellent article if you haven&#039;t read it yet.

I&#039;m hearing that we would like educated donors, who understand the infrastructure needs and costs of our organizations, and with whom we can have an authentic and trusting relationship.  What would have to happen for that to create that reality?</description>
		<content:encoded><![CDATA[<p>I too recognize the appeal of saying 100% of donations are going directly to the people who need them.  Like many of you, I worry about the trust relationship with the donor and reinforcing to donors that fundraising can be cost free.  &#8220;The Nonprofit Starvation Cycle&#8221; is an excellent article if you haven&#8217;t read it yet.</p>
<p>I&#8217;m hearing that we would like educated donors, who understand the infrastructure needs and costs of our organizations, and with whom we can have an authentic and trusting relationship.  What would have to happen for that to create that reality?</p>
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		<title>By: Peter Drury</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-12324</link>
		<dc:creator>Peter Drury</dc:creator>
		<pubDate>Wed, 10 Feb 2010 23:45:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-12324</guid>
		<description>I *love* that you raised this topic. It is one of my all time favorite conundrums (sp?) in the nonprofit leadership &amp; fundraising sphere! I agree with you -- and with several respondents above -- that there is misleading info embedded in the &quot;100%&quot; pitch. In and of itself, there are ways it can be viewed as &quot;harmless&quot; -- but I believe that we all should be telling the truth about nonprofit infrastructural needs.

I *strongly* suggest reading Stanford Social Innovation Review&#039;s 2009 article, &quot;The Nonprofit Starvation Cycle&quot; on this point. One of my favorite parts of the article (there are many) is where they show the equivalent infrastructure costs in varied industries (e.g., biotech, manufacturing, software, retail...) and that gives you a pretty good feeling for what &quot;normal&quot; is when it comes to the operational infrastructure required to run a healthy organization. I also think that the Harvard Business Review&#039;s 2008 article, &quot;Delivering on the Promise of Nonprofits&quot; (or something like that) is also very much on point with this post.

The ways we &quot;value&quot; nonprofits has longstanding errors &amp; omissions, and I&#039;ll happily buy anyone a beer (or soda) to discuss the misleading complexities of the 100% pitch and the fundraising efficiency ratio. I don&#039;t think either is irrelevant or wrong -- but I do believe they exist in a *context* that if it is not discussed is both wrong (for the sector) and disingenuous (for the sustainability of an org&#039;s fundraising needs over time).

I love your blogging. Great work at Oneicity!!! Keep it up.</description>
		<content:encoded><![CDATA[<p>I *love* that you raised this topic. It is one of my all time favorite conundrums (sp?) in the nonprofit leadership &amp; fundraising sphere! I agree with you &#8212; and with several respondents above &#8212; that there is misleading info embedded in the &#8220;100%&#8221; pitch. In and of itself, there are ways it can be viewed as &#8220;harmless&#8221; &#8212; but I believe that we all should be telling the truth about nonprofit infrastructural needs.</p>
<p>I *strongly* suggest reading Stanford Social Innovation Review&#8217;s 2009 article, &#8220;The Nonprofit Starvation Cycle&#8221; on this point. One of my favorite parts of the article (there are many) is where they show the equivalent infrastructure costs in varied industries (e.g., biotech, manufacturing, software, retail&#8230;) and that gives you a pretty good feeling for what &#8220;normal&#8221; is when it comes to the operational infrastructure required to run a healthy organization. I also think that the Harvard Business Review&#8217;s 2008 article, &#8220;Delivering on the Promise of Nonprofits&#8221; (or something like that) is also very much on point with this post.</p>
<p>The ways we &#8220;value&#8221; nonprofits has longstanding errors &amp; omissions, and I&#8217;ll happily buy anyone a beer (or soda) to discuss the misleading complexities of the 100% pitch and the fundraising efficiency ratio. I don&#8217;t think either is irrelevant or wrong &#8212; but I do believe they exist in a *context* that if it is not discussed is both wrong (for the sector) and disingenuous (for the sustainability of an org&#8217;s fundraising needs over time).</p>
<p>I love your blogging. Great work at Oneicity!!! Keep it up.</p>
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		<title>By: Tweets that mention oneicity // income solutions for non-profits » the truth about zero fundraising costs -- Topsy.com</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-12029</link>
		<dc:creator>Tweets that mention oneicity // income solutions for non-profits » the truth about zero fundraising costs -- Topsy.com</dc:creator>
		<pubDate>Fri, 05 Feb 2010 19:05:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-12029</guid>
		<description>[...] This post was mentioned on Twitter by Rebecca Leaman, katyaN4G, Pamela Grow, Sean Powell, Hoots and Thomas and others. Hoots and Thomas said: The truth about zero fundraising costs. http://bit.ly/cJWgjY [Very provocative post. Love to know your thoughts.] [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Rebecca Leaman, katyaN4G, Pamela Grow, Sean Powell, Hoots and Thomas and others. Hoots and Thomas said: The truth about zero fundraising costs. <a href="http://bit.ly/cJWgjY" rel="nofollow">http://bit.ly/cJWgjY</a> [Very provocative post. Love to know your thoughts.] [...]</p>
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		<title>By: uberVU - social comments</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11916</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Tue, 02 Feb 2010 10:13:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11916</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by oneicity: The truth about zero fundraising costs. http://bit.ly/cJWgjY [Very provocative post. Love to know your thoughts.]...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by oneicity: The truth about zero fundraising costs. <a href="http://bit.ly/cJWgjY" rel="nofollow">http://bit.ly/cJWgjY</a> [Very provocative post. Love to know your thoughts.]&#8230;</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11909</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Tue, 02 Feb 2010 05:02:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11909</guid>
		<description>@Deborah--I&#039;ve never seen a doe-eyed accounting person! Can&#039;t wait. Boy am I going to hear from my accounting friends. The dollars counts and who counts the dollars matters.
st</description>
		<content:encoded><![CDATA[<p>@Deborah&#8211;I&#8217;ve never seen a doe-eyed accounting person! Can&#8217;t wait. Boy am I going to hear from my accounting friends. The dollars counts and who counts the dollars matters.<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11908</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Tue, 02 Feb 2010 05:00:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11908</guid>
		<description>@Al--Free isn&#039;t free! I&#039;m going to quote you on that. Tricky because there&#039;s a lot of conversation out there about the need to &quot;give&quot; yet, free is tough to do because it isn&#039;t. Keep &#039;em coming!
st</description>
		<content:encoded><![CDATA[<p>@Al&#8211;Free isn&#8217;t free! I&#8217;m going to quote you on that. Tricky because there&#8217;s a lot of conversation out there about the need to &#8220;give&#8221; yet, free is tough to do because it isn&#8217;t. Keep &#8216;em coming!<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11907</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Tue, 02 Feb 2010 04:57:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11907</guid>
		<description>@Pamela--Thank you for stopping by. Seductive and unrealistic are sadly part of the fundraising world. How do we educate the public when watchdog organizations focus on ratios but don&#039;t help educate people?
st</description>
		<content:encoded><![CDATA[<p>@Pamela&#8211;Thank you for stopping by. Seductive and unrealistic are sadly part of the fundraising world. How do we educate the public when watchdog organizations focus on ratios but don&#8217;t help educate people?<br />
st</p>
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		<title>By: Deborah Gohrke</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11906</link>
		<dc:creator>Deborah Gohrke</dc:creator>
		<pubDate>Tue, 02 Feb 2010 02:56:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11906</guid>
		<description>Good conversation about an imperative topic-the cost of doing business, even if your in the business of doing good.

&quot;No ferret-eyed accounting people getting a salary.&quot;  YEAH! We like the doe-eyed ones...or the dewy-eyed ones wondering how to pay for admin costs after the &quot;100% of your donation goes to Haiti&quot; campaign.</description>
		<content:encoded><![CDATA[<p>Good conversation about an imperative topic-the cost of doing business, even if your in the business of doing good.</p>
<p>&#8220;No ferret-eyed accounting people getting a salary.&#8221;  YEAH! We like the doe-eyed ones&#8230;or the dewy-eyed ones wondering how to pay for admin costs after the &#8220;100% of your donation goes to Haiti&#8221; campaign.</p>
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		<title>By: Al Doyle, Fusionpartners, Seattle</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11899</link>
		<dc:creator>Al Doyle, Fusionpartners, Seattle</dc:creator>
		<pubDate>Mon, 01 Feb 2010 22:46:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11899</guid>
		<description>&quot;Free&quot; is never really free is it?  I applaud this line of thinking and encourage you and the causes you consult with to focus on building relationships with their donors, and making sure they are solid with the value they add in connecting donors with good work!  Those are connections donors can&#039;t make on their own.</description>
		<content:encoded><![CDATA[<p>&#8220;Free&#8221; is never really free is it?  I applaud this line of thinking and encourage you and the causes you consult with to focus on building relationships with their donors, and making sure they are solid with the value they add in connecting donors with good work!  Those are connections donors can&#8217;t make on their own.</p>
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		<title>By: Pamela Grow</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11898</link>
		<dc:creator>Pamela Grow</dc:creator>
		<pubDate>Mon, 01 Feb 2010 22:45:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11898</guid>
		<description>Perhaps the public needs to be better educated to the realities of running a nonprofit.  

In his post Equal Rights for Fundraisers (http://blogs.hbr.org/pallotta/2009/09/equal-rights-for-fundraising.html) Dan Pallotta said it far more eloquently than I ever could:  &quot;Without fundraising there are no programs.&quot;

Yes, the &quot;100% goes to the field-thing&quot; is seductive to donors.   Also very, very unrealistic.</description>
		<content:encoded><![CDATA[<p>Perhaps the public needs to be better educated to the realities of running a nonprofit.  </p>
<p>In his post Equal Rights for Fundraisers (<a href="http://blogs.hbr.org/pallotta/2009/09/equal-rights-for-fundraising.html" rel="nofollow">http://blogs.hbr.org/pallotta/2009/09/equal-rights-for-fundraising.html</a>) Dan Pallotta said it far more eloquently than I ever could:  &#8220;Without fundraising there are no programs.&#8221;</p>
<p>Yes, the &#8220;100% goes to the field-thing&#8221; is seductive to donors.   Also very, very unrealistic.</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11895</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 01 Feb 2010 21:33:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11895</guid>
		<description>@Marc--it would be great for 100% of every gift to always go to the field or to the program. It&#039;s all those admin and fundraising costs that are real. Boy, it is a slippery slope isn&#039;t it. Thanks for contributing--and just so you know--100% of your comment goes to the blog. There are no admin or fundraising costs here!!! (Couldn&#039;t resist).
st</description>
		<content:encoded><![CDATA[<p>@Marc&#8211;it would be great for 100% of every gift to always go to the field or to the program. It&#8217;s all those admin and fundraising costs that are real. Boy, it is a slippery slope isn&#8217;t it. Thanks for contributing&#8211;and just so you know&#8211;100% of your comment goes to the blog. There are no admin or fundraising costs here!!! (Couldn&#8217;t resist).<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11894</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Mon, 01 Feb 2010 21:30:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11894</guid>
		<description>@Rebecca -- thanks for your thoughts. And I am grateful that you mentioned the possible negative effect on the long-term relationship with a donor. Fundraising is never free, is it?
Glad you stopped by.
st</description>
		<content:encoded><![CDATA[<p>@Rebecca &#8212; thanks for your thoughts. And I am grateful that you mentioned the possible negative effect on the long-term relationship with a donor. Fundraising is never free, is it?<br />
Glad you stopped by.<br />
st</p>
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		<title>By: Marc A. Pitman, FundraisingCoach.com</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11893</link>
		<dc:creator>Marc A. Pitman, FundraisingCoach.com</dc:creator>
		<pubDate>Mon, 01 Feb 2010 21:26:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11893</guid>
		<description>Great point!

I understand why it&#039;s compelling. I&#039;d LOVE it if organizations said WHY 100% of the gifts were going to Haiti. 

Wouldn&#039;t it be great to know a foundation is covering the admin costs? That would be giving people what they want AND educating them on the reality that overhead of some sort is necessary.

I hadn&#039;t thought about the unintended consequence of the admin on other gifts being effectively double. 

While I agree, and while I see the dangerous direction Rebecca rightfully wonders if appeals like this would go, what do you think? Will organization&#039;s be &quot;punished&quot; by donors for being more upfront about admin costs?</description>
		<content:encoded><![CDATA[<p>Great point!</p>
<p>I understand why it&#8217;s compelling. I&#8217;d LOVE it if organizations said WHY 100% of the gifts were going to Haiti. </p>
<p>Wouldn&#8217;t it be great to know a foundation is covering the admin costs? That would be giving people what they want AND educating them on the reality that overhead of some sort is necessary.</p>
<p>I hadn&#8217;t thought about the unintended consequence of the admin on other gifts being effectively double. </p>
<p>While I agree, and while I see the dangerous direction Rebecca rightfully wonders if appeals like this would go, what do you think? Will organization&#8217;s be &#8220;punished&#8221; by donors for being more upfront about admin costs?</p>
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		<title>By: Rebecca Leaman</title>
		<link>http://www.oneicity.com/blog/the-truth-about-zero-fundraising-costs/comment-page-1/#comment-11892</link>
		<dc:creator>Rebecca Leaman</dc:creator>
		<pubDate>Mon, 01 Feb 2010 21:17:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2705#comment-11892</guid>
		<description>I can see where the 100% approach may be irresistable. Crisis situation, need the funds fast, other orgs are doing it, the ends justify the means, it&#039;s technically the truth, for these particular funds... and it works. Yes, there are plenty of ways to rationalize it. I do wonder if there will be a long-term negative effect on donor relationships, and if nonprofits will find they need to keep upping the ante in non-crisis times as well. Donors would be forgiven for wondering why it can&#039;t be 100% all the time, wouldn&#039;t they? Or if not 100%, then at least some larger percentage than it is at present. It&#039;s easy, from the outside, to forget about fundraising costs.</description>
		<content:encoded><![CDATA[<p>I can see where the 100% approach may be irresistable. Crisis situation, need the funds fast, other orgs are doing it, the ends justify the means, it&#8217;s technically the truth, for these particular funds&#8230; and it works. Yes, there are plenty of ways to rationalize it. I do wonder if there will be a long-term negative effect on donor relationships, and if nonprofits will find they need to keep upping the ante in non-crisis times as well. Donors would be forgiven for wondering why it can&#8217;t be 100% all the time, wouldn&#8217;t they? Or if not 100%, then at least some larger percentage than it is at present. It&#8217;s easy, from the outside, to forget about fundraising costs.</p>
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