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	<title>Comments on: nonprofit leadership: too busy mopping</title>
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	<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/</link>
	<description>income solutions for non-profits</description>
	<lastBuildDate>Wed, 02 Nov 2011 00:47:23 +0000</lastBuildDate>
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		<title>By: oneicity // income solutions for non-profits &#187; happy 2nd anniversary</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-58478</link>
		<dc:creator>oneicity // income solutions for non-profits &#187; happy 2nd anniversary</dc:creator>
		<pubDate>Fri, 21 Jan 2011 03:50:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-58478</guid>
		<description>[...] gaga, prince and nonprofitsdirect mail: the most expensive evernonprofit leadership: too busy mopping100th blog post: video premierewhy major donors aren&#8217;t [...]</description>
		<content:encoded><![CDATA[<p>[...] gaga, prince and nonprofitsdirect mail: the most expensive evernonprofit leadership: too busy mopping100th blog post: video premierewhy major donors aren&#8217;t [...]</p>
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		<title>By: oneicity // income solutions for non-profits &#187; npo leadership: make a 2009 list</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-6937</link>
		<dc:creator>oneicity // income solutions for non-profits &#187; npo leadership: make a 2009 list</dc:creator>
		<pubDate>Thu, 31 Dec 2009 17:22:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-6937</guid>
		<description>[...] I wish I&#8217;d done more of the most important &#8220;nexts&#8221;. [...]</description>
		<content:encoded><![CDATA[<p>[...] I wish I&#8217;d done more of the most important &#8220;nexts&#8221;. [...]</p>
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		<title>By: Stacey</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-3682</link>
		<dc:creator>Stacey</dc:creator>
		<pubDate>Wed, 02 Dec 2009 03:25:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-3682</guid>
		<description>Great post, Steve... and you&#039;re right, it&#039;s easier as an analogy.  :)

I am so thankful I get to be a part of your &quot;nexts!&quot;</description>
		<content:encoded><![CDATA[<p>Great post, Steve&#8230; and you&#8217;re right, it&#8217;s easier as an analogy.  <img src='http://www.oneicity.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>I am so thankful I get to be a part of your &#8220;nexts!&#8221;</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2537</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Fri, 06 Nov 2009 20:24:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2537</guid>
		<description>@Peter -- Love your checkbook and calendar thinking. So true. It doesn&#039;t matter what we say, the doing is what tells the story. Thanks so much for sharing your thinking. Always grateful for your insights and how you make me sharper.
st</description>
		<content:encoded><![CDATA[<p>@Peter &#8212; Love your checkbook and calendar thinking. So true. It doesn&#8217;t matter what we say, the doing is what tells the story. Thanks so much for sharing your thinking. Always grateful for your insights and how you make me sharper.<br />
st</p>
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		<title>By: Peter Drury</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2509</link>
		<dc:creator>Peter Drury</dc:creator>
		<pubDate>Thu, 05 Nov 2009 05:34:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2509</guid>
		<description>Steve - I couldn&#039;t agree more that &quot;mopping&quot; is not only the wrong activity for an executive leader, but it is an indicator that the priorities of leadership are askew. That said, it is not about the &quot;mop&quot; itself... nor is it that janitorial activities are unbecoming! Indeed, it can be very good, appropriate and productive for a leader to pick up a mop and mop! But that is mopping by intention--not reaction.

I like your &quot;next&quot; idea. Good.

I&#039;ve come to believe that -- if a person would like evidence of their priorities -- one needs only to look at their check book and their calendar. Indeed, the names of our gods are written in the registers of our checkbooks, as well as our time logs. If we tell the truth about where we commit resources, we will have mucho material for self reflection re: the priorities which define our leadership.

Keep up the good work!</description>
		<content:encoded><![CDATA[<p>Steve &#8211; I couldn&#8217;t agree more that &#8220;mopping&#8221; is not only the wrong activity for an executive leader, but it is an indicator that the priorities of leadership are askew. That said, it is not about the &#8220;mop&#8221; itself&#8230; nor is it that janitorial activities are unbecoming! Indeed, it can be very good, appropriate and productive for a leader to pick up a mop and mop! But that is mopping by intention&#8211;not reaction.</p>
<p>I like your &#8220;next&#8221; idea. Good.</p>
<p>I&#8217;ve come to believe that &#8212; if a person would like evidence of their priorities &#8212; one needs only to look at their check book and their calendar. Indeed, the names of our gods are written in the registers of our checkbooks, as well as our time logs. If we tell the truth about where we commit resources, we will have mucho material for self reflection re: the priorities which define our leadership.</p>
<p>Keep up the good work!</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2476</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Sun, 01 Nov 2009 22:20:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2476</guid>
		<description>@Debra--I love your idea. It is amazing how that first round of emails can change the path of the day (for good or bad). I had already shifted to only checking emails about every hour rather than allowing them to ping me constantly. We&#039;re going to try our version of your suggestion--things typically are moving too fast for us to have 2 hours out near the beginning of our day--but we&#039;re developing the plan.
Thanks again.
st</description>
		<content:encoded><![CDATA[<p>@Debra&#8211;I love your idea. It is amazing how that first round of emails can change the path of the day (for good or bad). I had already shifted to only checking emails about every hour rather than allowing them to ping me constantly. We&#8217;re going to try our version of your suggestion&#8211;things typically are moving too fast for us to have 2 hours out near the beginning of our day&#8211;but we&#8217;re developing the plan.<br />
Thanks again.<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2475</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Sun, 01 Nov 2009 22:17:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2475</guid>
		<description>@Steve--thanks for the great comment (Man you wrote chapter not a comment--great stuff). Hoots and I have seen several organizations face some of the situations you outline--there are no easy choices. The Results Only Work Environment (see http://www.culturerx.com/ for more info) is another option that could work. Thanks for the information. 
st</description>
		<content:encoded><![CDATA[<p>@Steve&#8211;thanks for the great comment (Man you wrote chapter not a comment&#8211;great stuff). Hoots and I have seen several organizations face some of the situations you outline&#8211;there are no easy choices. The Results Only Work Environment (see <a href="http://www.culturerx.com/" rel="nofollow">http://www.culturerx.com/</a> for more info) is another option that could work. Thanks for the information.<br />
st</p>
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		<title>By: Debra Askanase</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2459</link>
		<dc:creator>Debra Askanase</dc:creator>
		<pubDate>Sat, 31 Oct 2009 21:16:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2459</guid>
		<description>Someone told me a great tip: Do the most important thing the first two hours of every day, and it&#039;s not answering email. I think of that as my NEXT. It&#039;s hard to resist answering emails, looking at Google Analytics, or Twitter replies, or returning phone calls, but they don&#039;t usually fall into &quot;the most important thing of the day,&quot; do they? Thanks for reminding me of this and expanding that thought to &quot;do the most important thing the first two hours of every day, and make it the NEXT item.&quot; 

@askdebra</description>
		<content:encoded><![CDATA[<p>Someone told me a great tip: Do the most important thing the first two hours of every day, and it&#8217;s not answering email. I think of that as my NEXT. It&#8217;s hard to resist answering emails, looking at Google Analytics, or Twitter replies, or returning phone calls, but they don&#8217;t usually fall into &#8220;the most important thing of the day,&#8221; do they? Thanks for reminding me of this and expanding that thought to &#8220;do the most important thing the first two hours of every day, and make it the NEXT item.&#8221; </p>
<p>@askdebra</p>
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		<title>By: Steve Drake</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2458</link>
		<dc:creator>Steve Drake</dc:creator>
		<pubDate>Sat, 31 Oct 2009 21:04:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2458</guid>
		<description>What a great post!  

Love the mopping or turning off the faucet analogy.  And, as difficult as it is for me, the “do what’s ‘Next’” advice is super.

As we watch and witness changes in the nonprofit world, “Next” for volunteer leaders should be an examination of the management model.  

For the last 40 years, the vast majority of nonprofits have used the “self-managed” management model which including hiring staff and renting (or buying office space).  A smaller number of organizations used two other models: volunteer managed or association management. 

The current recession – combined with increasing costs for technology – has driven an increasing number of volunteer leaders to explore alternatives.  

Just last week, I visited with an association executive who is coordinating his organizations switch from a captive staff to an association management company (AMC).  The group has hit the wall.  In last two years, cut staff from 16 to 8.  They are now “stuck” until 2012 with rent for an office twice as large as they need.  In conversation, his goal is for the AMC to retain most of his current staff.  I probed about which staff should remain.  He included the meeting manager saying “it’s not really full-time work but we have a complex meeting and I would hate to lose him.”  

Self-Managed Option
Associations that hire their own employees are considered “stand along” or “self managed.”  The Association assumes liability for its staff, their compensation, taxes, retirement and other costs.  Associations with a “small” budget may have staff “generalists” who perform a variety of tasks.  It may mean the executive director doubles as the human resource manager and/or the financial manager. The membership manager may also serve as the marketing manager or meeting planner. The association rents office space or purchases its own building.  Ideally, the board delegates personnel and evaluations to the executive director / CEO but the board usually reserves the role of salary policy and other tactical issues related to personnel.  The offices often include lobby, conference room(s), lunch room/kitchen and storage.  A stand alone association leases or purchases all technology: phones, phone system, computers, servers, association management software, copier, etc.

AMC-Managed Option
Associations who select the AMC model use an AMC for its headquarters and staff.  The association contracts with the AMC for specified functions.  The AMC is responsible for staffing, office space, technology and other personnel-related matters.  The Association uses staff specialists only when needed.  The association’s staffing capacity flexes based on needs, budgets and priorities.  The association has no liabilities related to personnel.  In addition to sharing staff, the association benefits from other shared resources including office space and technology.  And, often benefits from synergies with other associations its AMC manages.   

In times of recession or growth, an AMC-managed association benefits from flexibility to adjust its staffing and staff capabilities to fit its needs and benefits from updated technology and systems through its AMC.

This White Paper shows an economic comparison of two bench marking research projects: one for stand-alone associations and one for AMC-managed associations.  Worth the read if your “Next” is to evaluate your management model.  http://bit.ly/29G4Ih 
   
If you are an association volunteer, your “Next” task may be to examine your management options to ensure you are benefitting from the association model that best fits your organization and its needs now and in the future.

Disclosure:  I own an accredited Association Management Company (www.drakeco.com) and am currently the president of the AMC Institute, our industry&#039;s trade association.</description>
		<content:encoded><![CDATA[<p>What a great post!  </p>
<p>Love the mopping or turning off the faucet analogy.  And, as difficult as it is for me, the “do what’s ‘Next’” advice is super.</p>
<p>As we watch and witness changes in the nonprofit world, “Next” for volunteer leaders should be an examination of the management model.  </p>
<p>For the last 40 years, the vast majority of nonprofits have used the “self-managed” management model which including hiring staff and renting (or buying office space).  A smaller number of organizations used two other models: volunteer managed or association management. </p>
<p>The current recession – combined with increasing costs for technology – has driven an increasing number of volunteer leaders to explore alternatives.  </p>
<p>Just last week, I visited with an association executive who is coordinating his organizations switch from a captive staff to an association management company (AMC).  The group has hit the wall.  In last two years, cut staff from 16 to 8.  They are now “stuck” until 2012 with rent for an office twice as large as they need.  In conversation, his goal is for the AMC to retain most of his current staff.  I probed about which staff should remain.  He included the meeting manager saying “it’s not really full-time work but we have a complex meeting and I would hate to lose him.”  </p>
<p>Self-Managed Option<br />
Associations that hire their own employees are considered “stand along” or “self managed.”  The Association assumes liability for its staff, their compensation, taxes, retirement and other costs.  Associations with a “small” budget may have staff “generalists” who perform a variety of tasks.  It may mean the executive director doubles as the human resource manager and/or the financial manager. The membership manager may also serve as the marketing manager or meeting planner. The association rents office space or purchases its own building.  Ideally, the board delegates personnel and evaluations to the executive director / CEO but the board usually reserves the role of salary policy and other tactical issues related to personnel.  The offices often include lobby, conference room(s), lunch room/kitchen and storage.  A stand alone association leases or purchases all technology: phones, phone system, computers, servers, association management software, copier, etc.</p>
<p>AMC-Managed Option<br />
Associations who select the AMC model use an AMC for its headquarters and staff.  The association contracts with the AMC for specified functions.  The AMC is responsible for staffing, office space, technology and other personnel-related matters.  The Association uses staff specialists only when needed.  The association’s staffing capacity flexes based on needs, budgets and priorities.  The association has no liabilities related to personnel.  In addition to sharing staff, the association benefits from other shared resources including office space and technology.  And, often benefits from synergies with other associations its AMC manages.   </p>
<p>In times of recession or growth, an AMC-managed association benefits from flexibility to adjust its staffing and staff capabilities to fit its needs and benefits from updated technology and systems through its AMC.</p>
<p>This White Paper shows an economic comparison of two bench marking research projects: one for stand-alone associations and one for AMC-managed associations.  Worth the read if your “Next” is to evaluate your management model.  <a href="http://bit.ly/29G4Ih" rel="nofollow">http://bit.ly/29G4Ih</a> </p>
<p>If you are an association volunteer, your “Next” task may be to examine your management options to ensure you are benefitting from the association model that best fits your organization and its needs now and in the future.</p>
<p>Disclosure:  I own an accredited Association Management Company (www.drakeco.com) and am currently the president of the AMC Institute, our industry&#8217;s trade association.</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2457</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Sat, 31 Oct 2009 18:50:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2457</guid>
		<description>@Al -- that&#039;s the way it is with geniuses, you guys just toss off the good stuff without ever knowing it. Don&#039;t stop! And good luck your faucets.
st</description>
		<content:encoded><![CDATA[<p>@Al &#8212; that&#8217;s the way it is with geniuses, you guys just toss off the good stuff without ever knowing it. Don&#8217;t stop! And good luck your faucets.<br />
st</p>
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		<title>By: Steve Thomas</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2456</link>
		<dc:creator>Steve Thomas</dc:creator>
		<pubDate>Sat, 31 Oct 2009 18:48:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2456</guid>
		<description>@Deborah -- Who knew Al was so smart? He&#039;s right it is a challenge to find out the right thing to say &quot;no&quot; to. I bet you don&#039;t have that problem.
st</description>
		<content:encoded><![CDATA[<p>@Deborah &#8212; Who knew Al was so smart? He&#8217;s right it is a challenge to find out the right thing to say &#8220;no&#8221; to. I bet you don&#8217;t have that problem.<br />
st</p>
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		<title>By: Al Doyle, Fusionpartners, Seattle</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2443</link>
		<dc:creator>Al Doyle, Fusionpartners, Seattle</dc:creator>
		<pubDate>Fri, 30 Oct 2009 17:09:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2443</guid>
		<description>I have no idea what I said that triggered this line of thinkin, but I do KNOW that in a few minutes I&#039;m going step off the ferry boat and walk into my office with NEXT on my mind and turn off a few faucets.  One I can think of is connected to a fire hose!</description>
		<content:encoded><![CDATA[<p>I have no idea what I said that triggered this line of thinkin, but I do KNOW that in a few minutes I&#8217;m going step off the ferry boat and walk into my office with NEXT on my mind and turn off a few faucets.  One I can think of is connected to a fire hose!</p>
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		<title>By: Deborah Gohrke</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2442</link>
		<dc:creator>Deborah Gohrke</dc:creator>
		<pubDate>Fri, 30 Oct 2009 16:32:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2442</guid>
		<description>Love the post! That ol&#039; AL, he sure gives good advice sometimes. He said to me many years ago, &quot;If you never say, &#039;no,&#039; your &#039;yeses&#039; will become meaningless.&quot;</description>
		<content:encoded><![CDATA[<p>Love the post! That ol&#8217; AL, he sure gives good advice sometimes. He said to me many years ago, &#8220;If you never say, &#8216;no,&#8217; your &#8216;yeses&#8217; will become meaningless.&#8221;</p>
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		<title>By: uberVU - social comments</title>
		<link>http://www.oneicity.com/blog/nonprofit-leadership-too-busy-mopping/comment-page-1/#comment-2441</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Fri, 30 Oct 2009 15:25:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.oneicity.com/?p=2485#comment-2441</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by Hoots and Thomas: @VASolutionsNOW Check out this post. Glimpse into why we have been loving our talks with you. http://bit.ly/2ydCO5...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by Hoots and Thomas: @VASolutionsNOW Check out this post. Glimpse into why we have been loving our talks with you. <a href="http://bit.ly/2ydCO5.." rel="nofollow">http://bit.ly/2ydCO5..</a>.</p>
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